Contact

Risetive is operated by Olena Holub, an individual based in Ireland, responsible for its commercial operation, sales and customer support. Use the contact details below to reach the team.

We can answer questions about the published plans, what Pro includes and how billing, cancellation and refunds work. See Pricing for the plans and what each one includes.

For a product question, describe the page or issue you need help with. For a future billing, cancellation or refund request, include your account email and order reference if available. Do not include payment-card details or passwords.

The Pricing, Terms and Refunds pages explain the planned research data access and daily insight details, current availability, automatic renewal and the 14-day first-purchase refund policy. Purchasing is not available. No payment needs to be made to contact us.

Agent chat is currently available at no charge to signed-in accounts. The MCP guide is public, but MCP client access and dependent plugin integrations are not currently available. Neither is included in the planned Pro offer.

Use the same support email to request access, correction or deletion of your personal data. The operations team receives the request and authorised technical staff carry it out.

We reply to privacy requests within 3 working days and delete data eligible for erasure within 7 working days of receipt. Working days exclude weekends and Irish public holidays. See Privacy for necessary identity checks, lawful retention exceptions and your GDPR rights.