Site | Position |
 Atlassian Intelligence adds AI capabilities across the company’s collaboration and work-management platform. It uses organizational knowledge and team context to help users find information, create content, and complete work within Atlassian applications. | 4 |
 Xurrent combines IT service management, enterprise workflows, incident response, on-call management, status pages, and knowledge management. Its AI layer connects operational signals, service data, and workflows to automate ticketing, reduce noise, coordinate responses, and support post-incident processes. | 7 |
 Help Scout brings customer conversations from email, chat, social platforms, Shopify, and other channels into collaborative inboxes. It also provides a knowledge base, embeddable support hub, workflows, analytics, proactive messaging, and AI tools that draft, edit, translate, summarize, or directly resolve requests. | 61 |
 Yellow.ai enables enterprises to build and operate AI agents across voice, chat, and email for customer service and employee support. The platform combines multiple language models with retrieval, testing, analytics, human-agent assistance, multilingual voice capabilities, and integrations with business support systems. | 87 |
