Site | Position |
 FeedbackRobot creates and sends surveys, monitors reviews across more than 20 platforms, analyzes their tone, and drafts or automatically sends responses. It combines survey collection, review management, team workflows, automation, and reporting, including support for organizations operating across multiple locations. | 42 |
 Help Scout brings customer conversations from email, chat, social platforms, Shopify, and other channels into collaborative inboxes. It also provides a knowledge base, embeddable support hub, workflows, analytics, proactive messaging, and AI tools that draft, edit, translate, summarize, or directly resolve requests. | 69 |
 SurveySensum collects customer and employee feedback through NPS, CES, CSAT, website, in-app, and WhatsApp surveys. It combines survey creation and distribution with dashboards, text analysis, conversational analytics, and market research capabilities for teams that need to interpret feedback across channels. | 55 |
