Site | Position |
 FeedbackRobot creates and sends surveys, monitors reviews across more than 20 platforms, analyzes their tone, and drafts or automatically sends responses. It combines survey collection, review management, team workflows, automation, and reporting, including support for organizations operating across multiple locations. | 85 |
 Help Scout brings customer conversations from email, chat, social platforms, Shopify, and other channels into collaborative inboxes. It also provides a knowledge base, embeddable support hub, workflows, analytics, proactive messaging, and AI tools that draft, edit, translate, summarize, or directly resolve requests. | 79 |
 SurveySensum collects customer and employee feedback through NPS, CES, CSAT, website, in-app, and WhatsApp surveys. It combines survey creation and distribution with dashboards, text analysis, conversational analytics, and market research capabilities for teams that need to interpret feedback across channels. | 80 |
 TheySaid combines user tests, interviews, surveys, forms, polls, and participant recruiting in one platform. Its AI asks adaptive follow-up questions and analyzes qualitative responses to identify themes, sentiment, and underlying reasons, with support for more than 70 languages. | 42 |
